MerchScribe AI — Support

Contact support

Troubleshooting

• Generation: approve a plan, grant AI consent, and verify available credits.
• Content conflict: sync the product and generate a new draft.
• Update status unclear: open History and select Check update status before trying again.
• Translation: grant optional permissions and select a published target language.

When requesting help, include the affected product and the time of the issue. Never share passwords or access credentials.